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By using this online resource in order with the Art. 9 of Federal Law No. 152-FL of July 27, 2006 "On Personal Data" of Russian Federation (hereinafter - the Federal Law "On Personal Data") a user of the website httpЖ..http://guide-vrn.ru/ agrees with a processing of personal data.
Personal information is data that can be used to identify or contact a single person Non personal information data is not person specific and hence can never uniquely identify and used to contact a single person.
Collection of personal information
You may be asked for personal information anytime you are in contact with Your Guide Voronezh directly or indirectly through a third party.
The only way we will get any kind of personal information is if you choose to give it to us in following circumstance:
When you make a reservation or purchase from our website or through our customer service team - by email, letter, fax, on the phone or in physical store;
When you register with us, , subscribe to our newsletter, enter competitions, send us qsries or register for promotions;
when you take part in surveys or provide us with feedback
When you engage with us in any online or offline event, promotions, page hosted by us on a third party platform or location
Use of personal information
The personal information we collect helps us to keep you posted about Your Guide's latest product announcements, offers, promotions and events. It also allows us to improve our services, content and advertising. If you wish to unsubscribe, you can choose to do so..
We may also use the personal information to improve our product offering, develop, and deliver products, services, content and advertising.
We may use personal information to send you important notices and communications regarding our products and services availed or changes to the terms and conditions and policies.
Personal information may also be used internally for research, analysis and auditing.
We will use the information primarily for the following purposes:
By using this website you authorize us to contact you via email or phone on your contact details provided above and offer you information and services for the product you have opted for.
Allow you to access specific account information.
Providing customization: We may use the information provided by you to customize your visit to the Web Site by displaying appropriate content at our judgment and discretion. To send you information about products and services offered by Your Guide Voronezh, to contact you for payment reminder notices, travel vouchers and to keep you updated on the Travel sector through our newsletters. In event you do not wish to receive such information, you may unsubscribe through the facility in the email message you receive.
Collection and use of non-personal information
The data collected in non personal manner which does not identify a particular user may be used in any manner. Below are some typical examples of how we collect and use information.
We may collect information such as browser, operating system, occupation, language, pin code, unique device identifier, location so that we can better understand customer behavior and improve our products, services, and advertising.
We may collection information regarding customer activities on various portals of Your Guide Voronezh. This aggregated information is used in research, analysis, improve and monitor products and various promotional schemes. It may be shared in aggregated, non personal form with third party to enhance customer experience, products offering or services.